Reference

raja168 Privacy Policy: What We Collect and Why

The raja168 Privacy Policy sets out exactly what personal data we gather when you open an account, make a deposit via DANA or QRIS, and use our lobby…

Account data protectedDANA & QRIS payment data handled securelyCookie controls availableData retention period disclosedContact path for data requests

Explore the Lobby Read FAQ

What This Privacy Policy Covers

raja168 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you create an account on raja168 and verify your phone number, we collect your registration details, device identifiers and transaction records. Payment activity processed through OVO, GoPay, DANA, QRIS, virtual account or bank transfer is logged to fulfil your deposit or withdrawal request and to

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meet our fraud-prevention obligations. We do not sell your personal data to third parties. Data shared with payment processors — including BCA, BRI, Mandiri and BNI for bank transfer routes — is limited to what those processors need to clear your transaction. Access to and retention
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of your data depends on local law.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

DATA CONTACT PATHS

How to Reach Us About Your Privacy

If you want to review, update or delete the personal data we hold on your raja168 account, our support team is available around the clock — 24 hours a day, seven days a week. You can submit a data request through live chat directly from the account dashboard, send a message via our official email channel, or use the in-app contact form. We aim to acknowledge every privacy-related request within 24 hours and resolve it within five working days.

Team online

Live Chat

Open live chat from your account dashboard at any time. Our team is available 24/7 to log your data request and confirm receipt within the hour.

Email Support

Send your data access or deletion request to our support email. Include your registered phone number so we can locate your account record quickly.

In-App Contact Form

Use the contact form inside the raja168 account menu. Select 'Privacy Request' from the topic dropdown so your message routes directly to the data team.

DATA HANDLING STANDARDS

Six Ways We Handle Your Data Responsibly

Our approach to data security is built around the practical steps that matter most for Indonesian account holders — from how we encrypt payment credentials to how long we keep your login…

Encryption at Rest

All account credentials and payment references — including DANA wallet IDs and QRIS scan records — are encrypted in storage using industry-standard protocols, not stored as plain text.

Cookie Controls

You can adjust cookie preferences from the settings panel inside your account. Analytics cookies are optional; only session cookies required for login are active by default.

Account Security Steps

Phone verification is required before account access is granted. If we detect an unusual login attempt, your session is suspended and you receive an SMS alert immediately.

Data Retention Period

We retain account and transaction records for the period required under applicable regulations. Retention length depends on local law; you may request deletion of non-mandatory records via live chat.

Third-Party Disclosure Limits

Payment processor partners — including those clearing OVO and GoPay transactions — receive only the minimum data needed to process your request. No marketing data sharing occurs.

Data Export Requests

Submit a data access request through the in-app contact form and we will provide a structured export of your account data within five working days of identity verification.

Common Questions About the raja168 Privacy Policy

Below we answer the questions we receive most often about how your data is used, stored and protected on raja168. If your question is not covered here, reach the data team directly via live chat or the in-app contact form, available every day of the week.

We collect your name, phone number, device identifier and the payment method you use — such as DANA, OVO or QRIS. This data is needed to verify your identity and process your transactions.

We share only the minimum required data with payment processors such as those handling GoPay and bank transfer routes via BCA or Mandiri. We do not sell your data to advertisers or unrelated third parties.

Retention periods depend on local law and the type of record. Transaction logs related to DANA or QRIS deposits are kept for the period required by applicable regulations; you may request deletion of non-mandatory records.

Yes. Submit a data access request via the in-app contact form, selecting 'Privacy Request' as the topic. After identity verification, we provide a structured export within five working days.

Contact our support team via live chat or email with your registered phone number. Account details such as your name or contact information can be updated after we verify your identity.

We use session cookies required for login and optional analytics cookies. You can adjust cookie preferences from the settings panel in your account; disabling analytics cookies does not affect your ability to use the lobby.

The policy applies to all accounts where local law permits. Specific data retention obligations and disclosure requirements depend on local law and may vary for accounts in different regions of Indonesia.

raja168 Privacy Policy: What We Collect and Why

How to Reach Us About Your Privacy

Live Chat

Email Support

In-App Contact Form

Six Ways We Handle Your Data Responsibly

Encryption at Rest

Cookie Controls

Account Security Steps

Data Retention Period

Third-Party Disclosure Limits

Data Export Requests

Common Questions About the raja168 Privacy Policy

01 What personal data does raja168 collect when I open an account?

02 Does raja168 share my payment data with third parties?

03 How long does raja168 keep my account and transaction records?

04 Can I request a copy of the data raja168 holds on me?

05 How do I update or correct my personal information on raja168?

06 What cookies does raja168 use and can I turn them off?

07 Does the Privacy Policy apply the same way in all regions of Indonesia?

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