Reference

raja168 Legal Terms You Need to Know

Every account on raja168 operates under a defined legal framework — covering your rights, our obligations, and the conditions that govern access where local law permits.

User Rights OutlinedIndonesia Access ConditionsDANA, OVO, GoPay & QRIS ContextData Retention PolicyContact Path for Legal Queries

Explore the Lobby Read FAQ

Jurisdiction, Access and Your Account Conditions

raja168 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

Access to raja168 depends on local law in the region where you are located. Indonesian residents should review applicable regulations before proceeding, as eligibility is not uniform across all provinces or device environments. When you create an account, you confirm that your use complies with the

1
rules in your jurisdiction. Payment channels including DANA, OVO, GoPay, QRIS, bank transfer via BCA, BRI, Mandiri or BNI, and virtual account rails are available where local law permits. Transactions processed through these rails are subject to standard verification steps tied to your account identity. We
2
retain the right to suspend or restrict account access if legal conditions in your region change. Players in Surabaya and across Indonesia are subject to the same terms without regional variation.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about your account rights, a payment dispute involving DANA or OVO, or a request to review data we hold, our support team is reachable 24 hours a day, seven days a week. We aim to respond to legal and account-related queries within 24 hours of receipt. Provide your registered phone number when contacting us so we can locate your account record without delay.

Team online

Live Chat

Reach us via live chat directly from the raja168 site. Available 24/7 for account-specific legal questions, payment receipt disputes and data-access requests.

Email Support

Send detailed legal queries or formal data-retention requests to our support email. We aim to acknowledge within 4 hours and resolve within 24 hours on working days.

Account Help Desk

Navigate to the Account section after login to submit a formal request. This path is closest to the cashier, making it straightforward for payment-related legal follow-ups.

HOW WE HANDLE THIS

Data, Cookies, Security and Your Account Rights

Our approach to data handling is designed around the principle that your information belongs to you.

Data Collection Scope

We collect account identity data (phone number, verified name), transaction records from payment rails such as GoPay and QRIS, and session logs retained for fraud detection for up to 12 months.

Cookie Policy

Session cookies maintain your logged-in state across the lobby. Analytics cookies are anonymised. You can manage cookie preferences in your browser settings without affecting core account functions.

Account Security Practices

Phone number verification is required before account access is granted. Two-step identity checks apply when withdrawal amounts exceed standard thresholds tied to your account tier.

Data Retention Period

Transaction records — including DANA and OVO deposit logs — are retained for a minimum of 24 months to meet financial record obligations. Account closure does not automatically trigger immediate deletion of these records.

Your Right to Request Changes

Submit a data-correction or deletion request via our Account Help Desk. We will acknowledge within 4 hours and action where local law permits, confirming the outcome by email.

Who to Contact for Legal Concerns

For formal legal correspondence, use our email support channel. Include your account ID and the specific legal matter — data access, dispute, or policy question — so we can route it correctly.

Legal Questions About raja168 Answered

These are the questions we receive most often about the legal terms, data rights and account conditions on raja168. If your question is not covered here, reach us via live chat or email support at any time.

Access to raja168 depends on local law in your province. We recommend reviewing the regulations that apply in your location before opening an account, as eligibility conditions vary where local law permits.

By opening an account, you confirm that your use complies with applicable local law. Our full terms cover account eligibility, payment conditions for DANA, OVO, GoPay and QRIS, and data-handling obligations.

Yes. Submit a data-access request through the Account Help Desk after login. We will provide a summary of identity records and transaction logs within 24 hours where local law permits such disclosure.

Transaction records — including deposits via bank transfer through BCA or Mandiri and QRIS payments — are retained for a minimum of 24 months. Closing your account does not trigger automatic deletion of those records.

Contact us via email support with your account ID, the transaction date and the payment rail used (for example, OVO or GoPay). We aim to acknowledge formal disputes within 4 hours and resolve them within 5 working days.

We do not sell your data. Information is shared only with payment processors such as DANA or virtual account providers strictly to complete transactions, and with fraud-prevention services that operate under confidentiality obligations.

Submit a deletion request via the Account Help Desk or email support. We will action the request where local law permits, confirm the outcome by email, and advise which records must be retained for financial compliance purposes.

raja168 Legal Terms You Need to Know

How to Reach Us on Legal Matters

Live Chat

Email Support

Account Help Desk

Data, Cookies, Security and Your Account Rights

Data Collection Scope

Cookie Policy

Account Security Practices

Data Retention Period

Your Right to Request Changes

Who to Contact for Legal Concerns

Legal Questions About raja168 Answered

01 Does raja168 operate legally in Indonesia?

02 What legal terms apply when I create a raja168 account?

03 Can I request the data raja168 holds about my account?

04 How long does raja168 retain my payment transaction records?

05 How do I raise a formal legal dispute about a payment on raja168?

06 Does raja168 share my account data with third parties?

07 How do I ask raja168 to delete my account and personal data?

Related Pages